Senior Sales Solution Engineer

Senior Sales Solution Engineer

Location: Remote, USA Work Arrangement: Remote

The Senior Sales Solution Engineer is responsible for providing technical and industry expertise to the sales team and customers throughout the pre-sales process. This role serves as the technical lead for complex customer engagements - applying deep solutions knowledge, industry insight, and best practices to design and deliver compelling solution strategies that drive customer confidence and accelerate deal momentum.

This is a role for someone who thrives at the intersection of technology and sales - bringing a consultative approach, a passion for problem-solving, and the ability to communicate complex concepts clearly and persuasively to a wide range of audiences.

• Act as the technical lead for complex customer engagements - applying extensive knowledge of solutions and industry verticals to lead pre-sales meetings, identify technical requirements, and formulate winning solution strategies.
• Create and present demonstrations of proposed solutions to key customer stakeholders - applying solutions knowledge, experience, and best practice expertise to secure validation and buy-in from decision-makers.
• Coordinate meetings with global services to transition key information - remaining actively involved in the process to ensure a seamless customer handoff and composing internal documentation that fully reflects all activity related to the solution strategy.
• Provide technical responses for Requests for Proposals (RFPs) - taking proactive measures to identify and improve internal efficiencies while remaining current on best practices, market trends, and emerging technologies.
• Present at trade shows, conferences, and industry events - serving as a knowledgeable and compelling representative of Hyland's solutions to external audiences and key customer stakeholders.
• Mentor, coach, train, and provide feedback to team members - partnering with development in support of solution enhancements and contributing to the overall growth and technical capabilities of the pre-sales organization.

• Bachelor's degree in a related field such as Management Information Systems or Computer Science - or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job - with significant experience in technical sales and relevant industry or technology.
• Experience with Enterprise Content Management (ECM) and general software implementation methodologies - with the ability to thrive in a fast-paced, deadline-driven environment and manage projects to completion.
• Demonstrated ability to develop and use engaging, informative, and compelling presentation methodologies - with the ability to speak and write with ease, clarity, and impact using a communication style appropriate to the subject and the audience.
• Demonstrated ability to establish rapport and gain the trust of others - effective at gaining consensus and collaborating successfully within teams and across other areas of the organization.
• Self-directed with a strong drive to learn and stay current professionally - with strong collaboration skills and up to 60% travel time required.

• Extensive knowledge of solution strategies and industry verticals - with the ability to act as a technical lead for complex, enterprise-level customer engagements throughout the pre-sales process.
• Experience composing detailed internal documentation and technical RFP responses - with strong attention to accuracy and the ability to fully capture all activity related to the solution strategy.
• Experience presenting at trade shows, conferences, and industry events - serving as a knowledgeable and compelling representative of enterprise software solutions to key stakeholders.
• Proven ability to mentor, coach, and provide feedback to team members - contributing to the overall growth and technical capabilities of a pre-sales or solution engineering team.
• Experience collaborating with development and global services teams - supporting solution enhancements and ensuring seamless transitions throughout the customer engagement lifecycle.

The base salary compensation range for this role is $125,707 - $138,358 per year
. In addition to base salary, this role is eligible for a 30% commission on top of base pay. Actual compensation will be determined based on experience, qualifications, and other job-related…