Messaging Systems and Mobility Analyst

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Sun Chemical, a member of the DIC Group, is a leading producer of packaging and graphic solutions, color and display technologies, functional products, electronic materials, and products for the automotive and healthcare industries.

Together with DIC, Sun Chemical is continuously working to promote and develop sustainable solutions to exceed customer expectations and better the world around us. With combined annual sales of more than $8.5 billion and 22,000+ employees worldwide, the DIC Group companies support a diverse collection of global customers.

Sun Chemical Corporation is a subsidiary of Sun Chemical Group Coöperatief U.A., the Netherlands, and is headquartered in Parsippany, New Jersey, U.S.A. For more information, please visit our website at  or connect with us on Linked In or Twitter

L ocation:
Remote opportunity available to candidates located in the Eastern or Central time zones within the United States.

Sun Chemical is seeking a Messaging Systems and Mobility Analyst to help support our global messaging, collaboration, and mobile device environments. In this role, you will help administer, maintain, troubleshoot, and enhance the platforms that keep employees securely connected around the world.

Reporting to the Messaging Systems Manager, you will work with Microsoft Exchange, Microsoft 365, mobile device management platforms, email security technologies, and end-user mobility solutions. This is an excellent opportunity for an early-career IT professional to build hands‑on experience in enterprise messaging, mobile device management, cybersecurity, and cloud technologies.

Assist with the administration and support of Microsoft Exchange Online and Exchange On-Premises environments.

Support Sun Chemical's hybrid Microsoft 365 messaging infrastructure.

Monitor mail flow and perform message tracking investigations as required.

Create, maintain, and troubleshoot Power Shell scripts used for messaging administration and reporting.

Administer Active Directory messaging-related objects, including:

Shared mailboxes

Contacts

Mail-enabled security groups

Assist with Microsoft 365 administration activities including Exchange Online, Teams, Purview, Defender, and Intune.

Respond to user incidents and service requests related to email, calendaring, and collaboration services.

Follow established change management, operational, and support procedures.

Support email security platforms including:

Sonic Wall Email Security Gateway

Trend Micro Deep Discovery Email Inspector (DDEI)

Trend Micro Cloud App Security

DMARC

Assist in monitoring, identifying, and resolving email security threats including phishing, spoofing, malware, and spam attacks.

Collaborate with the Cyber Security team to improve messaging security controls and incident response activities.

Support Microsoft Purview compliance and retention initiatives.

Assist with email investigations and security audits as required.

Responsible for the ordering and billing of mobile devices in the United States.

Assist with administration of Zimperium Mobile Threat Defense.

Provision, configure, and support primarily iOS devices and selected Android devices.

Support Apple Business Manager and supervised device enrolment processes.

Assist users with mobile device setup, troubleshooting, security compliance, and device lifecycle activities.

Maintain mobile device policies and security configurations in accordance with company standards.

Develop and maintain user guides, knowledge base articles, and technical documentation.

Prepare and distribute user communications,…