Pet Groomer Trainee

Overview

Pet Smart does Anything for Pets and Everything for You - JOIN OUR TEAM!
Pet Groomer Trainee

About Life At Pet Smart
At Pet Smart, we’re more than just a company obsessed with pets; we’re obsessed with our people too. Our values are rooted in unconditional love—staying united together. We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves.

Benefits That Benefit You

• Paid weekly
• Health benefits:
  
  medical, dental, vision
• 401k
• Tuition assistance
• Associate discounts and perks
• Paid time off for fulltime associates
• Career pathing
• Development opportunities

Pet Smart’s Pet Stylist in Training is responsible for engaging with pet parents and their pets while providing positive experiences and best in class salon services. This position will receive training and guidance from our experienced Professional Styling teams, learning from the best in the industry on proper grooming techniques. This role also shares responsibility of store cleanliness, recommending solutions for pet parents, and pet safety standards.

This position becomes a Pet Stylist in Training once the associate has successfully completed the Pet Smart Grooming Academy.

• Under supervision, performs full menu of bath, brush and grooming services and standalone services (nail trims, teeth brushing, sanitary services) in accordance with Pet Smart’s bathing standards and procedures.
• Develop and display safe technical skills that meet or exceed the company’s minimum expectations.
• Recommend additional health and wellness solutions with Pet Parents based on pet’s needs.
• Responsible for the pet parent experience and outcomes conducted in person, over the phone and at the sales register.
• Greet pet parents, answer questions, and assist with making reservations in the salon.
• Conduct salon appointment reminder calls, maintain client records and consult with pet parents on services offered.
• Perform check-in and check-out for grooming appointments, including paperwork and rebooking.
• Promote opportunities to grow salon sales to help achieve sales targets and productivity, and other relevant salon metrics.
• Recommend, inform, and sell merchandise and services.
• Maintain cleanliness, sanitation, and humane conditions for all pets in the grooming area; perform daily maintenance and end-of-day cleaning according to the maintenance checklist.
• Take immediate action if a sick/injured pet is identified; transport to the vet as needed.
• Assist and work in other departments as required. Other duties may be assigned.
• Participate in our culture of Belonging and Recognition.
• Follow all Company Policies and Procedures.

• Successful completion of Pet Smart’s Salon Academy training and safety certification program.
• Prior grooming experience preferred; may be asked to complete a technical exam.
• Proficiency in computer applications.
• Ability to react under pressure and maintain composure.
• Flexibility in schedule, able to work evenings, weekends, and holidays as needed
• Strong organizational skills and attention to detail and safety measures.
• Strong written and verbal communication skills.

• Stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. Regularly reach with hands and arms; may stoop, kneel, crouch. Specific vision abilities required; reasonable accommodations available.
• Lift and/or move up to 50 pounds regularly; may team lift and/or move more than 100 pounds occasionally. Travel in a wet environment with pet hair; noise level moderate to high at times; exposure to live animals common.

Join us for a chance to make a meaningful impact every day. We value diversity and the unique perspectives of our associates. We are committed to doing Anything for Pets, and the people who love them.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or any other characteristic protected by law. Applicants must be over the age of 18 where required by local law. This posting does not guarantee the position is currently open; roles are filled as opportunities arise. For more information, contact your local Pet Smart store.