Pet Groomer

Overview

Join to apply for the Pet Groomer role at Pet Smart
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Pet Smart does Anything for Pets and Everything for You - JOIN OUR TEAM! The Pet Groomer provides grooming services and customer interactions in a Pet Smart salon, upholding the company’s vision, mission, values, and strategy.

• Independently performs full menu of bath, brush and grooming services and standalone services, such as nail trims, teeth brushing, and sanitary services in accordance with Pet Smart’s bathing standards and procedures.
• Recommends additional health and wellness solutions with pet parents based on pet’s needs.
• Responsible for the pet parent experience and outcomes conducted in person, over the phone and at the sales register.
• Greets pet parents, answers questions and assists with making reservations in the salon.
• Conducts salon appointment reminder calls, maintains client records and consults with pet parents on services offered.
• Performs check-in and check-out procedures for grooming appointments, including applicable paperwork and rebooking.
• Promotes opportunities to grow salon sales to help achieve sales targets and productivity, and any other relevant salon metrics.
• Recommends, informs, and sells merchandise and services.
• Maintains the highest level of cleanliness, sanitation, and humane conditions for all pets in the grooming area, by performing maintenance throughout the day including end of day cleaning in accordance with the maintenance checklist.
• Responsible for taking immediate action when a sick/injured pet is identified in the store; transport to the vet as needed.
• Assists and works in other departments as required. Other duties may be assigned.
• Participates in the culture of Belonging and Recognition and follows all Company Policies and Procedures.

• Prior grooming experience; or 6 months of experience in the Stylist in Training program with Successful completion of Pet Smart’s Salon Academy training and safety certification, or passes the salon technical evaluation.
• Proficiency in computer applications.
• Ability to react under pressure and maintain composure.
• Flexibility in schedule, able to work evenings, weekends, and holidays as needed.
• Strong organizational skills and attention to detail and safety measures.
• Strong written and verbal communication skills.

• Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. Ability to reach with hands and arms; ability to stoop, kneel, crouch. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• May frequently lift and/or move up to 50 pounds and occasionally more than 100 pounds with team lift.
• Work environment includes pet hair, varying noise levels, and exposure to live animals; risk of moving mechanical parts; occasional wet areas.

Join us for a chance to make a meaningful impact every day. We cherish diversity and the unique perspectives of our associates. This listing may not indicate current openings; please check with your local Pet Smart store for active roles.

Pet Smart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, or any other characteristic protected by law. Applicants must be over the age of 18 (except where required by local or state law).