Store Support, Customer Service Rep

Store Support role at The Home Depot. This position focuses on non-sales functions, including ensuring an outstanding customer order fulfillment experience, assisting customers in the lot, and providing administrative services. Direct customer or vendor interaction is sometimes required. This role supports store objectives and operates with little to some supervision, requiring attention to detail and strong time management. Integrity is essential.

• Provide non-sales support including order fulfillment, customer assistance in the lot, and administrative services.
• Direct customers to store departments or merchandise and answer questions on product order status.
• Handle cash management or program compliance as needed.
• Work cooperatively with other associates, vendors, and carriers; remain focused on store-specific business objectives.
• Possible positions include Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

• Detail-oriented with proven time management skills.
• Ability to work with little to some supervision.
• High integrity and commitment to operational excellence.
• Strong communication and customer service orientation.

• Full-time

• Consumer Services

Springfield, OH