Integrity Program Specialist
Job in
Springfield, Lane County, Oregon, 97475, USA
Listed on 2026-10-10
Listing for:
PacificSource
Full Time
position Listed on 2026-10-10
Job specializations:
-
Business
Office Administrator/ Coordinator, Business Administration
Job Description & How to Apply Below
Springfield, OR:
Full time:
Posted Today: #
** Looking for a way to make an impact and help people?
*** Join Pacific Source and help our members access quality, affordable care!
*** Pacific Source is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, sex, sexual orientation, gender identity, national origin, genetic information or age.
** Pacific Source values the diversity of our community, including those we hire and serve. We are committed to creating and fostering a work environment in which individual differences and diversity are appreciated, respected and responded to in ways that fully develop and utilize each person’s talents and strengths.
The Payment Integrity Program Specialist supports the administration, coordination, and continuous improvement of Pacific Source's Payment Integrity program. This role serves as a key operational resource responsible for vendor coordination, implementation support, project tracking, savings monitoring, reporting coordination, documentation management, project coordination, and cross-functional communication. The Program Specialist works closely with Payment Integrity leadership, Claims, Finance, Compliance, Provider Relations, and external vendors to support program effectiveness and successful execution of payment integrity initiatives.
*
* Essential Responsibilities:
*** Coordinate day-to-day activities with external payment integrity vendors and business partners.
* Coordinate and support implementation of new payment integrity initiatives, audit programs, recovery projects, and operational enhancements.
* Track and monitor vendor performance metrics, service level agreements, recoveries, savings, and project milestones.
* Assist with maintenance of payment integrity inventories, project plans, work logs, and tracking tools.
* Coordinate internal and external meetings, document action items, and monitor follow-up activities.
* Prepare reports, presentations, and supporting documentation for leadership, committees, and business partners.
* Support regulatory reporting, audit requests, and documentation requirements.
* Maintain payment integrity policies, procedures, workflows, and program documentation.
* Facilitate communication between Payment Integrity, Claims, Finance, Compliance, Provider Relations, Information Technology, and external vendors.
* Assist with implementation testing, operational readiness activities, and post-implementation monitoring.
* Support process improvement initiatives and departmental projects.
* Monitor project risks, issues, and dependencies and escalate concerns to leadership as appropriate.
* Assist with tracking recoveries, cost avoidance activities, vendor savings, and operational performance metrics.
* Participate in departmental meetings and represent Payment Integrity on assigned projects and work groups.
* Assist with contract, statement of work, and vendor performance document management.
** Supporting Responsibilities:
*** Meet department and company performance and attendance expectations.
* Follow the Pacific Source privacy policy and HIPAA laws and regulations concerning confidentiality and security of protected health information.
* Perform other duties as assigned.
** SUCCESS PROFILE
***
* Work Experience:
** Minimum of 3 years of healthcare operations, project coordination, vendor management, claims administration, payment integrity, or closely related experience required.
** Education, Certificates, Licenses:
** Bachelor's degree preferred. High school diploma or equivalent required
** Knowledge:
** Healthcare operations and claims administration. Project coordination and implementation support. Vendor management and performance monitoring. Reporting and documentation management. Microsoft Excel, PowerPoint, and other business productivity tools. Healthcare reimbursement and payment integrity concepts preferred.
** Competencies
* * Adaptability Building Customer Loyalty Building Strategic Work Relationships Building Trust Continuous Improvement Contributing to Team Success Planning and Organizing Work Standards
** Environment:
** Work inside in a general office setting with ergonomically configured equipment. Travel is required approximately 5% of the time.
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* Skills:
** Accountability, Collaboration, Communication…
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