Senior Product Manager | Mobile

Our partner is looking for a Senior Product Manager | Mobile based in the United States.

As Senior Product Manager, you will take full ownership of the mobile product strategy, shaping the future of mobile experiences for professionals and small businesses. You will lead the evolution of existing applications while identifying opportunities to create more unified, intuitive, and valuable mobile solutions. Working at the intersection of mobile technology, artificial intelligence, and financial services, you will help bring AI-powered capabilities directly into customers' everyday workflows.

You will lead a small, agile engineering team and take a hands-on approach to product discovery, prototyping, and delivery. Through continuous customer engagement and data-driven decisions, you will turn real-world needs into impactful product improvements. This is an opportunity to build from the ground up, influence strategic direction, and deliver meaningful results in a fast-moving, AI-focused environment.

• Define and own the mobile strategy:
  Lead the overall mobile product vision and roadmap across multiple product brands, determining which applications should be improved, consolidated, rebuilt, or retired.
• Drive customer discovery:
  Spend at least four hours per week engaging with customers through interviews, on-site visits, support feedback, call reviews, and satisfaction data to identify unmet needs and product opportunities.
• Identify key mobile use cases:
  Define and prioritize essential mobile workflows for professionals and small businesses, including payments, case and client management, time tracking, document capture, and AI-powered assistance.
• Establish business objectives:
  Develop business cases, product success metrics, and performance targets connected to customer retention, payment volume, and product activation.
• Lead AI-native product development:
  Build and test functional prototypes using AI-powered development tools before committing engineering resources, validating ideas directly with customers.
• Manage product delivery:
  Lead a dedicated team of two engineers, establishing priorities, breaking down complex initiatives into manageable scopes, and ensuring frequent, high-quality releases.
• Integrate AI capabilities:
  Collaborate with AI platform teams to bring intelligent agents and AI-powered tools into mobile applications while ensuring appropriate permissions, security, and auditability.
• Improve mobile payment experiences:
  Partner with payments teams to develop convenient mobile payment capabilities, including tap-to-pay functionality and integrated payment experiences across products.
• Monitor product performance:
  Own application quality and release management across the Apple App Store and Google Play, tracking customer reviews, ratings, crashes, performance indicators, and product analytics.
• Drive cross-functional collaboration:
  Work closely with Product Marketing, Sales, Customer Success, and other product teams to coordinate launches, improve adoption, and ensure consistent mobile experiences.
• Communicate strategic progress:
  Present product strategy, customer insights, priorities, and results to leadership and internal stakeholders through clear updates and live product demonstrations.

• At least 6 years of product management experience in B2B SaaS environments, including 3 or more years directly owning native iOS, Android, or cross-platform mobile applications.
• Demonstrated success launching products from concept to market (0-to-1) or revitalizing underdeveloped products, with measurable business and customer outcomes.
• Hands‑on prototyping experience using AI coding assistants, design tools, or programming skills to develop functional concepts and validate…