Receptionist, Customer Service​/HelpDesk

Receptionist

Got great people skills? We've got the desk for you. Turn hello into a great first impression.

A nationally recognized headwear and apparel company is seeking energetic, motivated team players for customer support.

Elwood Staffing associates are eligible for a comprehensive and competitive benefits package plus an exclusive savings program, including:

• Medical / Vision / Dental / Rx plans
• Holiday Pay
• Teladoc (online care)
• Referral Bonus Incentive
• Weekly Pay
• 401k
• And More!

• Temp-to-Hire position
• $ 18.00 / hour
• Full Time work available
• First Shift (Monday through Friday from 07 : 30am to 04 : 00pm)
• Answer calls promptly, staying upbeat and professional.
• Transfer calls accurately to the appropriate teammate or department.
• Keep the phone system running smoothly and handle on-hold calls efficiently.
• Greet visitors with a friendly, professional demeanor.
• Maintain a neat and welcoming front desk area.

• Excellent written and verbal communication skills
• Customer service experience required
• Strong problem-solving and analytical abilities
• Handle sensitive information with discretion
• Effective communication and presentation across all levels
• Proficient in MS Office
• Deliver customer-focused solutions and adapt as needed
• Manage multiple projects with attention to detail
• Strong listening, negotiation, and presentation skills
• High School Diploma or GED required; college a plus
• Bilingual in Spanish and English preferred
• Applicant may be subject to a background check
• Pre-employment drug screen (Excluding THC) is required as a condition of employment
• A conviction record will not necessarily prevent you from being employed. You will be required to complete and submit a questionnaire. We will consider your age at the time of the offense, when the offense occurred, the seriousness and the nature of the offense, as well as any rehabilitation to determine your employability.

We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization.