Payroll Specialist II

A path for every ambition.

At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day.

We're creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another's success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them.

Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here.

Whether you're starting out or leveling up, you'll find the resources to evolve, the support to take on more and a team ready to back you at every stage. Your ambition has a home here.

Payroll Specialist IIHCM Unlocked is a technology-enabled managed service provider helping organizations improve the way they manage human capital technology and operations. The company provides managed services and consulting across payroll, tax, HR, benefits, leave of absence, compliance, technology implementation and optimization, data governance and related workforce services. Its proprietary DELTA technology supports HCM data migration, validation and management across technology environments.

HCM Unlocked is part of Specialty Program Group, LLC (SPG), which is part of HUB International. When you join the team at HUB International, you become part of one of the world's largest insurance brokers and financial services firms, providing risk management, insurance, employee benefits, retirement and wealth management products and services. With more than 21,000 employees and 700+ offices across North America, HUB combines the resources and reach of a global organization with the entrepreneurial culture and specialized expertise of its businesses.

• We are looking for a candidate who is customer obsessed. Your mission is to earn and maintain the loyalty of your customers by proactively understanding and satisfying their needs. You are the owner of this client relationship and responsible for the client's longevity with HCM Unlocked.
• Excellent communication skills are vital for this role. You must articulate your ideas effectively, both verbally and in writing. Prompt responsiveness and communication with your clients and peers are critical to the success of this role.
• You take ownership of your work, approach it with a sense of responsibility, urgency, and accountability. You are someone who thrives on taking initiative, setting goals, and driving accurate and timely payrolls to successful completion.
• You are self-motivated and possess a strong work ethic with a rigorous attention to detail.
• You are capable of working independently, managing your time effectively with multiple clients, and delivering high-quality results even in the face of challenges. Your ability to prioritize tasks and meet deadlines will be critical to your success in this role.
• We believe that enthusiasm is contagious and can drive positive change. We are looking for a candidate who genuinely enjoys delivering an exceptional customer experience, has a passion for payroll, and brings energy and excitement to your team and to your customers.
• You must be an analytical thinker with a passion for numbers.
• You approach challenges with a positive mindset, proactively seek solutions, and adapt quickly to changing circumstances.

• Responsible for overseeing, preparing, and producing accurate and timely payrolls for multiple clients, in multiple locations (states), based on state and federal regulations and company policies
• Checking customers employees' timesheets for accuracy
• Make adjustments in pay for raises, bonuses, commission, and severance
• Review and validate payroll reports for accuracy, investigating and resolving any discrepancies
• Maintain confidentiality and security of all client files, payroll information, and employee PII
• Analyze payroll results and other Human Resources reports to answer complex questions and recommend courses of action while exercising independent judgment and discretion
• Respond to payroll-related inquiries from client and their employees
• Process employee garnishments
• Coordinate payroll general ledger processing with…