Chief Revenue Officer
Listed on 2026-11-05
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Management
General Management, Client Relationship Management, Operations Management, Account Manager
THE OPPORTUNITY
Accruent is at an important inflection point in its growth journey. With approximately 750 employees and $200M+ in annual revenue, the business has an established global customer base, a broad portfolio of software solutions, and a significant opportunity to accelerate growth through stronger commercial execution, customer retention, expansion, and market development.
We are seeking a Chief Revenue Officer (CRO) who will lead the next phase of commercial transformation and build a world-class revenue organization. This is not a role for a leader who simply manages a sales team. It is an opportunity for a builder, coach, and operator who can strengthen culture, elevate talent, create accountability, and drive sustainable growth across multiple products, regions, and customer segments.
The CRO will lead the commercial organization and serve as a key member of the executive leadership team, partnering closely across Product, Customer Success, Finance, and Operations to accelerate growth while enhancing customer loyalty and retention.
ABOUT ACCRUENTAccruent is a global leader helping organizations manage physical assets, facilities, real estate, engineering documentation, and critical infrastructure across complex enterprise environments with software and AI.
The company serves customers globally through a diverse portfolio of software solutions and maintains long-standing relationships with many of the world's leading organizations. As the business continues to evolve, there is an opportunity to create greater commercial alignment, accelerate growth in emerging markets, strengthen partner channels, and improve customer retention and expansion outcomes.
The next CRO will inherit a strong foundation and be tasked with building the commercial operating system that will support the company's next chapter of growth.
ROLE OVERVIEW- Title| Chief Revenue Officer
- Reports To| President
- Organization Size| Approximately 100 employees
- Direct Reports| 7
- Revenue Scope| Global
- Business Model| Multi-Product B2B SaaS
- Primary Focus| Growth, Retention, Commercial Transformation
The CRO will own the complete revenue engine including:
- New Logo Acquisition
- Account Management
- Customer Retention & Renewals
- Expansion & Cross-Sell
- Revenue Operations
- Strategic Partnerships
- Global Commercial Strategy
- Established global customer base
- Strong market position
- Diverse SaaS and AI enabled product portfolio
- Experienced commercial organization
- Significant growth opportunities through retention and expansion
- Greater commercial accountability
- Forecast rigor and predictability
- High-performance culture
- Scalable growth processes
- Strong routes to market
- New and emerging market expansion strategy
- Next-generation commercial leadership bench
- Consistent bookings attainment
- ARR growth
- Pipeline development and conversion
- Cross-sell and upsell
Customer retention is a strategic priority.
The ideal leader understands that growth comes not only from acquiring new customers but from maximizing value within the installed base.
Key focus areas include:
- Customer retention strategy
- Renewal excellence
- Expansion revenue
- Customer engagement
- Executive customer relationships
- Long-term account development
This leader must be highly customer-facing and visible with key customers globally.
A critical component of this opportunity is strengthening the organization and building the next generation of commercial leadership.
The successful candidate will have demonstrated experience:
- Assessing talent quickly
- Coaching and developing leaders
- Rebuilding underperforming teams when necessary
- Creating…
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