Senior) Relationship Manager- Western Region; WER

This role will be remote, and can be based out of Arizona, California, Colorado, Idaho, Montana, New Mexico, Nevada, Oregon, Utah, Texas, Washington, and Wyoming for external candidates.

Neighbor Works as a Company and an Employer For nearly 50 years, Neighborhood Reinvestment Corporation, a congressionally chartered national nonprofit known as Neighbor Works® America, has strived to make every community safer and more prosperous. Our network of excellence includes nearly 250 nonprofits in every state, the District of Columbia, Puerto Rico, and on Native lands. Neighbor Works offers grant funding, peer exchange, technical assistance, evaluation tools, and access to best-in-class training as the nation's leading trainer of housing and community development professionals.

Neighbor Works network organizations build homes and apartments, expanding the supply of affordable housing in every community; provide financial counseling and coaching that increases self-sufficiency; encourage resident leadership; and collaborate with local stakeholders in the areas of health, economic development, employment, and education.

Caring for communities starts with caring for our internal community, our staff. Picture yourself in a collaborative and diverse hybrid environment surrounded by colleagues who challenge, encourage and inspire you. This opportunity offers an impressive total rewards package that includes a 401(k) match of up to 12%, 11 paid holidays, generous leave (including 40 hours of paid volunteer time) and industry-leading benefits.

Start your career with Neighbor Works America and take advantage of our Staff Training and Education Program (STEP), designed to support continued learning and professional development. Our benefits are designed to support staff holistically, enabling them to give their best in both work and life. We are a mission-based organization committed to building a high-performing work culture, guided by the following core values:

• We hold ourselves and each other accountable.
• We act with integrity.
• We lead with curiosity.
• We pursue excellence with courage.
• We respect, honor and celebrate each other.
• We collaborate with purpose.

The NWA (Senior) Relationship Manager (RM) role is pivotal within the organization, focusing on serving a portfolio of network organizations (NWOs) and ensuring a deep understanding of their operations and needs. This position works closely with a team of relationship managers, other staff, and regional leadership in support of the region's entire portfolio of NWOs.

• Portfolio Management: (Sr.) RMs oversees a portfolio of network organizations. This involves developing a comprehensive understanding of each organization's mission, goals, challenges, needs, establish and maintain relationships with executive leadership, board members, partners, and stakeholders of network organizations through in-person and virtual engagements.
• Expertise in NW Services and Products: (Sr.) RMs are experts in the services and products offered by Neighbor Works America. This knowledge helps them guide network organizations in utilizing these resources effectively, including brokering connections to the tools, resources, and subject matter experts available across Neighbor Works America and network organization peers.
• Data-Driven Decision Making:
  Utilize data compiled by NW, along with market and industry analysis, to make informed decisions on how best to support the organizations in their portfolio.
• Customer-Centric Approach: (Sr.) RMs are resourceful and innovative in their efforts to support network organizations, ensuring a customer-centric approach in their…