Sales - Parts​/Distribution

Responsible for all parts sales and assistance to customers when inquiring about after-sale parts. To provide a high level of customer service; to assist the account managers in all aspects of parts sales.

• Handle all marine parts sales inquiries received by phone, email, fax, and the web store
• Research as needed and accurately prepare parts quotes; presents quotes via phone, email, or per customer requirements
• Provide basic technical support as needed
• Will coordinate with other resources, including engineering, production, and sales, to properly respond to technical requests
• Works with supply change to verify parts availability and communicate accurate shipping dates to customers
• Correctly enters parts orders into order system; works with supply chain to ensure parts ship as promised
• Finalize sales by gathering necessary information, including payment and shipping instructions; communicates with inside team members to assure orders are delivered on time; communicates with customer if any changes are made that will affect final price or delivery
• Compile weekly and monthly parts sales reports

• High school diploma or GED
• 1
  -2 years’ experience in a customer service or sales role
• Excellent computer skills and knowledge of MS Office; able to learn new software
• Able to work independently but be a strong member of a team
• Excellent math and communication skills

• Able to read drawings and blue prints
• Previous parts and service experience
• Technical knowledge or background in manufacturing and/or the marine industry
• Highly detailed orientated

• Can successfully multi task in a fast paced environment
• The employer reserves the right to change or assign other duties to this position.
• Professional language, minimal to no shop gossip
• Appropriate office attire, jeans, button up shirt, no sweatshirts, logo t-shirts etc.