Resource Navigation Manager

United Way of Lane County's Early Childhood Hub seeks an enthusiastic and engaged Resource Navigation Manager to lead our newly established closed-loop navigation and referral system primarily serving families with children from prenatal to age 5. The Navigation Manager will maintain, oversee, and evolve the referral system, supervise Resource Navigators, and engage in community resource outreach and system-wide organization.

Individuals successful in this position can manage multiple projects simultaneously, have a high degree of accuracy and attention to detail, strong technology skills, and thrive in an environment with complex work. Existing knowledge of resource navigation and the family supports available in Lane County is helpful but not required.

This is a well-resourced grant funded position with the opportunity to strengthen community connections and improve access to services for local families.

The successful candidate will be able to perform each essential duty listed below at a satisfactory level:

• Grounds community building efforts in anti-racism, challenging systemic oppression, equity, wealth disparity, intersectionality, and other areas important to social justice.
• Understands and can implement concepts of trauma informed care and Belonging into work.
• Supervises and works alongside resource navigators.
• Builds and maintains family support and parenting education projects and meetings while strengthening and maintaining collaborative relationships with external partner organizations.
• Maintains and updates website content; continually deepens knowledge of available resources across the county
• Oversees data collection and tracking efforts, identifies emerging data needs, and implements improvements to data systems and processes.
• Participates in cross-sector networks and collaborative initiatives focused on community resource navigation and resource mapping
• Fosters trust, alignment, and strategic partnerships to support shared goals and successful project outcomes.
• Communicates constructively, cultivates self-awareness and emotional intelligence, reflects on how to improve.
• Communicates effectively in writing with ability to create or collaborate in grant writing and reporting requirements.
• Demonstrates strong technology skills and the ability to quickly learn and adapt to new software, systems, and digital tools.
• Approaches problems with a systems-level perspective, provides and implements feedback and suggests solutions to streamline and add value to processes.
• Experience and comfort in public speaking
• This position may require the use of a personal vehicle to attend work-related events and activities from time to time.

United Way of Lane County will consider any equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.

• Ability to use culturally appropriate communication to clearly and concisely correspond, both orally and in writing
• Project or program coordination experience
• Ability to build collaborative relationships and coordinate resources
• Experience and comfort using technology and managing data; proficiency in Microsoft Suite; experience with Word Press a plus
• Detail oriented
• Ability to track and organize records, contracts, and reports.
• Work independently and as part of a team
• Use sound judgement in decision making
• Flexible and able to respond to shifting priorities and competing demands
• Valid Oregon driver's license and reliable transportation with ability to travel locally.