Site Systems Engineer; Springfield, Tennessee

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Full Time MGH Salary 2535 POWELL AVE NASHVILLE TN, NASHVILLE, TN, US

5 days ago Requisition

The Site Systems Engineer serves as the primary IT resource for the Springfield, Tennessee location, providing a combination of infrastructure engineering, systems administration, and end-user support. This role supports VMware, Microsoft 365, Intune, networking, backup and recovery, and day-to-day IT operations while partnering with the broader IT Infrastructure team on strategic projects and technology initiatives.

The ideal candidate possesses 3-5 years of progressive IT experience and enjoys balancing infrastructure administration with hands-on user support. This role requires strong technical expertise, excellent customer service skills, and the ability to work independently in a highly visible onsite IT position.

This position operates as part of a larger IT Infrastructure team primarily based at the company's headquarters in Huntersville, North Carolina and requires periodic travel for collaboration, planning, training, and project activities.

• Deploy, configure, and maintain VMware vSphere environments.
• Manage ESXi hosts, virtual machines, storage, clustering, and performance optimization.
• Administer and support Dell Power Edge server infrastructure, including firmware updates, hardware lifecycle management, monitoring, and troubleshooting.
• Support Windows Server and Azure Virtual Machine environments.
• Perform operating system patching and maintenance for on-premises servers and Azure Virtual Machines.
• Support server lifecycle management, upgrades, migrations, patching, and decommissioning.
• Monitor and maintain storage systems supporting virtualization workloads.
• Administer and support UPS infrastructure, including monitoring, alerting, battery replacement planning, and graceful shutdown integration.
• Maintain server room and network closet equipment to ensure reliability and availability.
• Monitor infrastructure performance and proactively resolve issues.
• Assist with infrastructure planning, modernization, business continuity, and disaster recovery initiatives.
• Administer and support Microsoft 365 services, including:
  • Microsoft Teams
  • Exchange Online
  • SharePoint Online
  • One Drive for Business
  • Microsoft Entra
• Administer Microsoft Intune endpoint management solutions.
• Manage device compliance policies, configuration profiles, application deployment, and endpoint configurations.
• Deploy and support Windows Autopilot provisioning and endpoint lifecycle management.
• Support user onboarding, offboarding, licensing, and account administration.
• Administer and troubleshoot Microsoft 365 services, endpoint management solutions, and user access issues.

• Support and troubleshoot Fortinet infrastructure, including Forti Gate firewalls, Forti Switches, and FortiAP wireless solutions.
• Support Cradlepoint routers and cellular connectivity solutions.
• Troubleshoot WAN, VPN, LTE/5G, wireless, and site connectivity issues.
• Assist with network upgrades and infrastructure projects across multiple locations.
• Maintain network documentation and participate in infrastructure improvements.
• Collaborate with vendors and other IT team members to resolve network and connectivity issues.
• Support IDF/MDF infrastructure, structured cabling, rack equipment, fiber connectivity, and environmental monitoring systems.

• Administer and support Veeam Backup & Recovery environments.
• Administer and support Azure Backup services for cloud workloads.
• Monitor backup jobs and perform…