Case Officer

The purpose of this position is for supervision of offenders referred to the Community Corrections program.

Minimum Experience Case Officer I: Three (3) years of experience in case management, social work, or related field.

Minimum Education: Bachelor’s degree from an accredited college or university in social, behavioral, criminal science or related field of study required.

Certifications, Licenses:

• Must have dependable transportation.
• A pre-employment criminal background check is required.

GENERAL POSITION

DUTIES AND RESPONSIBILITIES:

• Prepares and maintains felony offender’s violent and non-violent records and reports; identifies criminal activities and background information in reports or standard forms; prepares narrative reports of the investigation process; totals caseload activities when preparing monthly reports.
• Calculates sentencing information to determine the accuracy of an offender's sentence computation; verifies that offender sentencing complies with judgment order.
• Completes initial intake packages and/or risk-need assessments on offenders.
• Monitors the offenders under their supervision to ensure compliance with release requirements set for the offenders by policy and procedures.
• Interviews offenders regularly to evaluate their progress in accomplishing goals and maintaining the terms specified in their Community Corrections contracts and rehabilitation plans.
• Administers risk/needs assessment to offenders using motivational interviewing techniques.
• Searches on State, local, and Federal databases for incidents and additional information related to their offenders; monitors and reviews e-mails related to the status of their offenders.
• Conducts pre-hearing and pre-release investigations and testifies in court regarding the offender’s backgrounds and recommended sentences and sentencing conditions as required by policy.
• Acts as liaison with judges, court personnel, law enforcement and other agencies concerned with the probation program and who may have an effect upon the success of agency goals.
• Uses motivational interactions with offenders to realign offender behaviors, thinking, and reactions to conform to facility rules and societal norms; assists offenders in decision-making processes.
• Requests arrest warrants for non-compliance by the offenders as required by policy and procedures.
• Utilizes compiled offender information in order to determine proper steps for treatment.
• Counsels offenders concerning risk of reoffending.
• Provides information to offenders in regard to community resources and methods of finding and keeping employment and improving family relations.
• Supervises people on community-based sentences and provides field supervision of offenders by conducting curfew checks or visits to home, work, or school.
• Administers drug and alcohol tests, including random drug screens of offenders, to verify compliance with substance abuse treatment programs.
• Attends and monitors court hearings of offenders.
• Documents and compiles all information received, generated or distributed for each case, including emails, reports, assessments, interviews, court orders, web-based searches, etc.
• Recommends remedial action or initiates court action in response to noncompliance with terms of probation. Enforces and follows up on court orders and board conditions for release.
• Prepares and follows up with risk assessments forms (Strong-R) or any designated assessment tools.
• Handles offender complaints and grievances quickly and professionally.
• Assists offenders in addressing their concerns regarding job pay, trust fund, sentence information, educational needs, and programs.
• Identifies issues with offender behavior to ascertain appropriate intervention techniques.
• Uses Risk Needs Assessment (Strong-R) to determine the offenders' risk level and frequency of needed services.
• Investigates significant offender and staff-related events to determine if Incident Reports are required by policy and procedures.
• Assesses the availability of service providers to deliver appropriate services to offenders.
• Assists in determining the value of court-ordered offender restitution.
• Develops a transitional accountability plan informing offenders…