Front Desk, Dental ​/ Dentistry

Front Desk Receptionist

Guardian Dentistry Partners (GDP) is a fast‑growing dental partnership network looking for a dynamic, experienced Front Desk professional to join our West Springfield Dental Arts location. This role is key to delivering a welcoming patient experience, managing front office operations, and supporting practice growth.

West Springfield Dental Arts — West Springfield, VA

Support patient access and office operations. Greet patients, manage appointments, answer phones, handle insurance verification, and contribute to a safe and welcoming practice environment.

• Complete daily insurance verifications for all scheduled patients.
• Greet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit.
• Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone.
• Confirm all future appointments.
• Assist patients with billing questions.
• Submit insurance claims with proper attachments and narratives.
• Follow up with unscheduled recare/treatment appointments.

• 2-3 years of front desk or customer service experience preferred.
• Associate’s degree or equivalent educational background preferred.
• Outstanding professionalism, high moral standards, and a self‑motivated work ethic.
• Strong communication and interpersonal skills to build trusting relationships with co‑workers and patients.
• Driven personality to strive to be the best in your profession and provide the best care for our patients.

• Guaranteed hourly rate.
• Paid vacation and paid holidays.
• 401(k) program with matching contributions.
• Competitive health, dental, and vision plan.
• Life insurance and disability insurance.
• Flexible schedules.

Non‑Exempt

Guardian Dentistry Partners is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Completion of demographic form is voluntary and will be used only for reporting purposes.