Patient Care Representative - Primary Care West Springfield

Overview

Position Title:

Patient Care Representative - Primary Care West Springfield. Purpose & Scope:
Schedules, meets, greets, and registers patients in a friendly, courteous, and professional manner. Answers and routes telephone calls and messages. Coordinates insurance verifications and preauthorizations. Takes payments and completes daily batching. Maintains medical records and prepares charts for clinic sessions. Provides assistance as needed to physicians, Practice Manager, and clinical staff.

• Schedules, meets, greets, and registers patients in a friendly, courteous, and professional manner.
• Answers and routes telephone calls and messages.
• Coordinates insurance verifications and preauthorizations.
• Takes payments and completes daily batching.
• Maintains medical records and prepares charts for clinic sessions.
• Provides assistance as needed to physicians, Practice Manager, and clinical staff.

• Education:
  
  High school diploma or equivalent is required. College Degree Preferred.
• Experience:
  
  Two Years Office/Clerical Experience Required, or Two Years Healthcare/Medical - Primary Care/Office Experience Required.
• Certification/Licensure:
  None.