Front Office Manager | Hotel Belvoir | Springfield, VA

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As the central hub of the hotel, the Front Office Manager leads the front desk team to provide stellar service and ensure guest satisfaction while overseeing daily operations.

On a daily basis you will be responsible for:

• Overseeing the day-to-day operations of the front desk and associated functions and ensuring adherence to established procedures.
• Providing business expertise and strategic perspective to identify, evaluate, develop and drive guest services.
• Overseeing and participating in guest registration and check-out.
• Managing, training, scheduling the Front Office staff.
• Carrying out activities such as night audit review, setting up group billing, making forecasts, controlling and ordering supplies, and cross‑departmental communication required for the smooth functioning of the Front Office.
• Acting as a liaison between the General Manager and staff.

We’re looking for someone who has worked in hotels for at least two years and has an additional two years in a hotel leadership position (manager or higher). Being a people‑person is essential as you’ll be working with others constantly. Experience in coaching, mentoring and team‑building is required.

Be prepared to accommodate varying schedules including nights, weekends and holidays. In exchange for your flexibility, we offer excellent pay, hotel discounts, food & beverage discounts, and the opportunity to be part of a growing hotel company that values innovation.