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HelpDesk/Support Technical Support Customer Service Rep Bilingual

Senior Helpdesk & Training Lead

Job in Springfield, Fairfax County, Virginia, 22161, USA
Listing for: Chenega Corporation
Apprenticeship/Internship position
Listed on 2025-12-23
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support, Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading technology solutions firm located in Springfield, VA is looking for a Lead Helpdesk Specialist to provide exceptional customer service and technical support. The ideal candidate should have a Bachelor's degree with extensive experience in a helpdesk environment and possess a TS/SCI clearance. This role involves training helpdesk agents and ensuring customer satisfaction through effective problem resolution.
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Position Requirements
10+ Years work experience
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