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IT Service Desk Quality Lead - Operations; Hybrid
Job in
Springfield, Fairfax County, Virginia, 22161, USA
Listed on 2025-12-29
Listing for:
Systems Integration, Inc.
Full Time
position Listed on 2025-12-29
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant
Job Description & How to Apply Below
A leading IT solutions provider is seeking an IT Contact Center Service Desk Quality Control Lead to oversee operations and ensure compliance with performance standards. The ideal candidate will possess a degree in computer science, 5+ years of service desk experience, and a strong background in quality control. The role offers on-site work with possible remote options and requires US citizenship for security clearance.
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