Network Operations Center; NOC Engineer; Tier 2

Job Title: Network Operations Center (NOC) Engineer (Tier
2)

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: TS/SCI with Polygraph

Employee Type: Regular

Percentage of

Travel Required:

Up to 10%

Type of Travel: Local

Anticipated Posting End: There is no anticipated end date; applications are needed on an ongoing basis.

Team CACI is seeking a Network Operations Center Engineer to support a diverse network infrastructure, including CAN, LAN, C&T, CORE, and WAN network. The role involves implementing, troubleshooting, and maintaining IT networks, encompassing daily operations, monitoring, and problem resolution for all network architecture and devices. The successful candidate will be directly responsible for supporting the Communications Mission Director and program’s NOC leadership in maintaining the network.

• Provide problem identification, diagnosis, troubleshooting, and resolution of incidents and problems.
• Perform shift work in support of 24x7x365 Network Operations Center.
• Provide support for the escalation and communication of status to the Communications Mission Director, NOC leadership, Service Providers, and other customers.
• Provide support for the dispatch system and hardware problems and remains involved in the resolution process.
• Isolate and resolve hardware and software problems involving the applications, the operating system, the hardware, the communications infrastructure, or any combination thereof.
• Monitor network performance and availability 24/7.
• Respond to and resolve network incidents and outages as required per SLAs.
• Perform routine maintenance and upgrades on network systems.
• Configure and manage network devices (routers, switches, firewalls, etc.).
• Implement and maintain network security measures.
• Create and maintain network documentation and standard operating procedures.
• Collaborate with other IT teams to resolve complex issues.
• Troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance.
• Works individually and actively participates on integrated teams.
• Understands and applies more advanced concepts and processes to daily activities.
• Assists more senior level technicians, specialists, and managers in their activities.
• Clearly communicates, verbally and written.

• TS/SCI with Poly required.
• Bachelor's degree in Computer Science, Information Technology, or related field.
• 5+ years of related work experience.
• Strong knowledge of networking protocols (TCP/IP, OSPF, BGP, etc.).
• Familiarity with network monitoring tools (e.g., Solar Winds, Nagios, PRTG).
• Experience with Cisco networking equipment and configurations.
• Understanding of network security principles and best practices.
• Excellent problem-solving and analytical skills.
• Strong communication skills, both verbal and written.
• Ability to work in a fast-paced environment and handle multiple priorities.

This position is contingent on funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available. Individuals who apply may also be considered for other positions at CACI.

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Your potential is limitless. So is ours.

Learn more about CACI here.

Pay Range
:
There are a host of factors that can…