Senior System Engineer

Overview

We're looking for a highly skilled and experienced Senior Systems Engineer to join our dynamic IT team. The ideal candidate will be a key player in designing, implementing, and maintaining our critical IT infrastructure, ensuring its reliability, security, and scalability. This role requires a blend of hands-on technical expertise, a strategic mindset, and a proactive approach to problem-solving.

• Design, deploy, and manage core infrastructure in a hybrid cloud environment, with a strong focus on AWS.
• Administer and maintain Windows Server operating systems, including patching, Group Policy, and accreditation.
• Manage and support our CI/CD pipelines and version control system using Git Lab.
• Act as a point of escalation for complex technical issues, providing support and guidance to junior team members.
• Monitor system performance and troubleshoot issues to ensure high availability and optimal performance.
• Manage and resolve technical issues reported through Service+ trouble ticket management system, ensuring timely and effective resolution.
• Develop and maintain documentation for systems, processes, and procedures.
• Provide after-hours support as needed.

• 5+ years of experience in a Systems Engineer or similar role.
• Bachelor’s degree in computer science, Information Technology, or a related field.
• CompTIA Security+ certification.
• Active TS/SCI security clearance.
• Extensive hands-on experience with AWS services, including EC2, S3, RDS, and IAM.
• Strong proficiency in Windows Server administration (2016, 2019, or newer).
• Demonstrated experience with Git Lab for version control and CI/CD pipeline management.
• Proven ability to manage a high volume of technical issues using a trouble ticket management system (e.g., Jira, Service Now, etc.).
• Solid understanding of networking concepts (TCP/IP, DNS, DHCP, firewalls, etc.).
• Experience with scripting languages (e.g., Power Shell, Python).
• Strong communication and interpersonal skills.

• Experience with Open Shift or other container orchestration platforms (e.g., Kubernetes).
• Knowledge of the SAFe Agile framework.
• Experience with Service+
• AWS certification (e.g., AWS Certified Solutions Architect, Cloud Practitioner).
• Experience with other cloud platforms (Azure, Google Cloud).
• Knowledge of virtualization technologies (VMware, Hyper-V).

Education:

Bachelor’s degree in Information Technology or related technical degree required and 5+ years’ experience with system administration, server patching and related duties.