Systems Administrator, Sr.; College

Regular Clearance Level Must Currently Possess:
Top Secret/SCI Clearance Level Must Be Able to Obtain:
Top Secret SCI + Polygraph Public Trust/Other

Required:

None Job Family: IT Infrastructure and Operations

Job Qualifications:

Skills:

Hardware/Software Troubleshooting, Thin Client Technologies, Virtual Desktop Infrastructure (VDI)

Certifications:

None

Experience:

8 + years of related experience US Citizenship

Required:

Yes

Transform technology into opportunity as a Systems Administrator with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Systems Administrator you will help ensure today is safe and tomorrow is smarter.

Our work depends on TS/SCI cleared Systems Administrator joining our team to Support our intelligence customer in Springfield, VA.

As a System Administrator (College Desktop Support), you will be responsible for providing excellent technical support to NGA College end-users, maintaining desktop systems, and ensuring the reliable operation of computer systems. You will work closely with both on-site and remote users to resolve issues, coordinate upgrades, and provide hands‑on support for desktop environments.

• Serve as an NGA College Liaison for all NGA events involving UDS IT equipment and/or requiring UDS support.
• Facilitate meetings and engage regularly with customers and members of senior leadership to:
• Address IT related questions or concerns
• Coordinate and plan emerging customer requirements and classes
• Provide situational awareness to NGA College stakeholders concerning upcoming maintenance of IT systems or technology refresh efforts associated with systems installed in NGA College classrooms and spaces
• Independently develops technical solutions for the management for software, hardware, configurations, and architecture.
• Provides interpretation to Systems matters that are moderately complex in nature.
• Provide troubleshooting support for systems hardware and software issues that are highly complex.
• Performs advance software installations and upgrades to operating systems and layered software packages.
• Apply advanced knowledge in monitoring and tuning the system to achieve optimum performance levels.
• Provides guidance to less experienced personnel on workstation/server data integrity matters and the implantation of standard software and hardware solutions.
• Leads complex data/media recoverability following a schedule of system backups and database archive operations.
• Evaluates and assesses existing systems and plans long term strategies.
• Configure and maintain networked computer systems, including hardware, system software, and applications.
• Conducts advanced to complex hardware and software audits of workstations and servers to ensure compliance with established standards, policies and configurations guidelines.
• Recognized subject matter expert in job area typically through advanced education and work experience.
• Established operational plans.
• Manages large projects with limited oversight from manager.
• Inventory management of UDS deployed software and end user devices.
• Utilize Cisco TMS to facilitate VTC calls.
• Strong written and verbal communication is imperative when dealing with technically minded employees and non‑technical colleagues.
• Train end-users in the proper use of hardware and software.
• May training large groups of end users.
• May coach and review the work of less experienced professionals.
• May serve as a team or task leader (Not a people manager).
• May require after‑hours support or weekend support for…