IT Service Desk Shift Lead – Army Ops & VIP
Listed on 2026-10-13
-
IT/Tech
HelpDesk/Support, IT Support, Systems Administrator, IT Specialist
VAE, Inc. in VA US is seeking a Shift Supervisor/Manager to lead Tier 2/3 Service Desk personnel on an assigned shift, overseeing day-to-day enterprise IT and unified communications support on Army installations.
You will manage ticket workload, serve as on-shift escalation point for incidents and outages, coordinate with engineering and OEM support, and ensure clean shift turnover within DISA STIG and change-management requirements.
This role, IT Service Desk Shift Lead – Army Ops & VIP Support at VAE, Inc., could be your next move.
We have an opening for a IT Service Desk Shift Lead – Army Ops & VIP Support in Springfield, VA, United States within Management & Operations, IT & Technology.
This role, IT Service Desk Shift Lead – Army Ops & VIP Support at VAE, Inc., could be your next career step.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).