Network Integrator- CBP

Description

Springfield, VA

up to 25%

Must possess existing DHS EOD or DHS Suitability

The Network Integrator supports the U.S. Customs and Border Protection (CBP) Operational Technology Operations Center (OTOC) and the build-out, integration, testing, deployment, and sustainment of the Office of Information and Technology (OIT) ISS OTOC. This is a full-time onsite position supporting network engineering and integration, Watchtower Mobile Device Management (MDM), laboratory testing, and fielding of operational technology during an assigned 8-hour day shift.

The Network Integrator designs, configures, integrates, validates, troubleshoots, documents, and sustains network connectivity required to support OT and tactical systems across laboratory, enterprise, edge, and field environments. The position works with routers, switches, firewalls, VPNs, wireless networks, network services, cloud connectivity, identity and certificate services, and endpoint technologies to establish secure and reliable end-to-end communications.

The position provides hands‑on network support for Watchtower and associated Android, Windows, Linux, iOS, radio, sensor, wearable, and tactical endpoints; builds representative lab environments; performs integration and acceptance testing; supports deployment readiness and technology fielding; and troubleshoots complex network and interoperability issues. The Network Integrator coordinates with systems integration, cybersecurity, engineering, OTOC operations, program leadership, vendors, and government stakeholders to transition validated technology into operational use.

• Design, configure, integrate, test, troubleshoot, and document network solutions supporting OTOC, Watchtower, operational technology, and tactical systems.
• Configure and support routers, switches, firewalls, VPN gateways, wireless infrastructure, and associated network services in lab and operational environments.
• Support IPv4/IPv6 addressing, subnetting, VLANs, routing, switching, NAT, DNS, DHCP, VPNs, access control, and secure network segmentation.
• Integrate network connectivity across on-premise, cloud, edge, mobile, and disconnected or limited-connectivity environments.
• Analyze network paths and dependencies to identify connectivity, latency, packet loss, routing, name-resolution, firewall, VPN, or configuration issues.
• Use packet captures, logs, monitoring platforms, command-line tools, and other network diagnostic methods to isolate and resolve complex problems.
• Develop and maintain network diagrams, IP address plans, interface definitions, configuration baselines, port/protocol matrices, build records, and implementation documentation.
• Support network configuration management, backups, version control, standardization, and repeatable deployment practices.
• Review proposed network changes for dependencies, operational impacts, security considerations, validation requirements, and rollback needs.

• Provide network integration and connectivity support for the Watchtower MDM platform and supported OT and tactical devices.
• Validate network requirements for Android, Windows, Linux, iOS, radios, sensors, wearables, and other supported endpoints.
• Support device enrollment, provisioning, policy delivery, certificate distribution, remote management, compliance reporting, and over-the-air updates by ensuring required network paths and services are available.
• Validate Watchtower communications across enterprise, wireless, VPN, cloud, edge, offline, and disconnected-use scenarios.
• Troubleshoot connectivity between Watchtower services, managed endpoints, identity services,…