Systems Integrator CBP

Description

Location
:
Ashburn, VA
Travel Requirement
:
None
Security Clearance
:
Must possess existing DHS EOD or DHS Suitability

The Systems Integrator supports the U.S. Customs and Border Protection (CBP) Operational Technology Operations Center (OTOC) and the build-out, integration, testing, deployment, and sustainment of the Office of Information and Technology (OIT) ISS OTOC. This is a full-time onsite position supporting network, systems integration, Watchtower, laboratory testing, and technology fielding activities during an assigned 8-hour day shift.

The Systems Integrator is responsible for integrating and validating operational technology (OT), networking, mobile, tactical, and supporting infrastructure in laboratory and operational environments. The position works across hardware, software, network, identity, certificate, cloud, and Mobile Device Management (MDM) components to ensure systems are configured, interoperable, testable, supportable, and ready for field deployment.

The position provides hands‑on support for the Watchtower MDM platform and associated tactical devices, performs lab-based integration and acceptance testing, troubleshoots cross‑system issues, develops and maintains technical configurations and test documentation, and supports fielding of approved technology. The Systems Integrator coordinates closely with OTOC operations, engineering, cybersecurity, network operations, program leadership, vendors, and government stakeholders to transition technology from development and lab validation into operational use.

• Integrate network, compute, mobile, tactical, cloud, identity, certificate, and operational technology components in laboratory and operational environments.
• Configure, connect, validate, and troubleshoot hardware and software components to ensure end‑to‑end interoperability and operational readiness.
• Support network configuration and integration activities involving IP addressing, routing, switching, DNS, DHCP, VPNs, firewalls, wireless connectivity, and secure communications as applicable to supported environments.
• Integrate Windows and Linux systems, mobile platforms, virtualization technologies, cloud services, identity services, and supporting infrastructure.
• Troubleshoot complex issues that cross system, network, application, device, certificate, or configuration boundaries and coordinate resolution with responsible technical teams.
• Develop and maintain system configurations, integration procedures, interface documentation, network diagrams, build records, and implementation notes.
• Support configuration control and ensure tested configurations are documented and repeatable for deployment and sustainment.

• Deploy, configure, integrate, test, and sustain the Watchtower Mobile Device Management (MDM) platform for OT and tactical devices.
• Support Android, Windows, Linux, iOS, radios, sensors, wearables, and other supported operational technology endpoints.
• Configure and validate device provisioning, policy enforcement, remote updates, compliance monitoring, certificate distribution, remote wiping, and over‑the‑air (OTA) capabilities.
• Validate Watchtower operation across connected, offline, edge, and disconnected‑use scenarios.
• Support integration of Watchtower analytics for device usage, compliance, operational metrics, and troubleshooting.
• Perform device lifecycle activities including onboarding, configuration, testing, fielding preparation, sustainment, and decommissioning.
• Ensure Watchtower and MDM integration activities comply with CBP security, configuration, and operational requirements.

• Build, configure, and maintain…