Technical Consultant; Cleared - TS​/SCI​/CI Poly

Unison’s products power the business of government to work smoother and smarter, making critical federal processes and acquisitions simpler and more effective. Trusted by over 200,000 federal employees and government contractors, our AI-infused software and deep domain expertise help contract shops, cost engineers, 1102s, program managers, and budgeting professionals cut through friction, keep compliance airtight, and sharpen decisions. Our federal focus brings efficiency, transparency, and clarity to complex data, regulations, and workflows, empowering agencies and executives to spend more minutes on mission and achieve strategic objectives.

Unison is how federal business gets done.

Unison is proud to be recognized as a 2026 Quantum Certified Workplace™ in Washington D.C., reflecting our continued focus on building a workplace where people feel supported and teams thrive.

Unison Software Solutions, a leading provider for procurement solutions to the federal marketplace, is seeking a consultant. Unison consultants work directly with clients to understand key elements of client business processes and then work to implement and operate Unison software products and service offerings by performing key tasks. Consultants thrive on their personal and direct contributions that help our clients achieve substantial benefits from our suite of software products.

The Consultant will support the delivery and ongoing operations of PRISM, Unison's flagship Commercial Off-The-Shelf (COTS) Acquisition and Grants Management solution used by Federal agencies across the U.S. Government. This role works closely with government users, functional and technical teams, and project leadership to resolve issues, support system enhancements, and ensure successful day-to-day operations.

• Assist with the creation, running and updating SQL views/reports
• Assist the Technical lead with integration to both the financial application and the new Contract Writing system. This would be inclusive of setting up connectivity, testing and troubleshooting.
• Develop integration test scenarios and detailed test scripts to validate end-to-end functionality
• Execute and support Systems Integration Testing (SIT), including test execution, defect identification, tracking, and resolution coordination
• Query databases using SQL to retrieve and analyze configuration data and transactional records for testing and troubleshooting
• Update and maintain security documentation related to integrations and data exchanges
• Support development and refinement of technical integration documentation for, including Interface Control Documents (ICDs), data mappings, and service specifications
• Work with web services, including WSDL, to support integrations and ensure proper configuration and functionality
• Provide post-integration support, including troubleshooting, issue resolution, and performance monitoring
• Triage, analyze, troubleshoot, and resolve application support requests through the Help Desk ticketing process
• Provide exceptional customer service by communicating effectively with Government users and project stakeholders
• Analyze reported issues, identify root causes, and recommend functional solutions or workarounds
• Support software configuration management activities, including documenting configuration changes and validating system functionality
• Participate in system testing, including regression, integration, and user acceptance testing activities
• Collaborate with functional consultants, developers, business analysts, and project managers to support system enhancements and operational improvements
• Document support activities, resolutions, and best practices to improve service delivery
• Represent Unison professionally while fostering strong, trusted client relationships

• 1+ years of experience supporting enterprise software applications, ERP systems, or business applications
• Experience providing software support or Help Desk services in a client-facing environment
• Experience troubleshooting functional application issues and working with cross-functional teams to resolve problems
• Strong written and verbal communication skills with the ability to explain technical concepts to non-technical users

• Experience supporting federal government software applications
• Knowledge of federal acquisition, procurement, or grants management business processes
• Experience…