ServiceNow SME
Job in
Springfield, Fairfax County, Virginia, 22161, USA
Listing for:
22nd Century Technologies Inc.
Full Time
position
Listed on 2026-11-13
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
- We are seeking Service Now SMEs to support administration, engineering, optimization, integration, automation, and continual improvement of enterprise ITSM/ITOM capabilities.
- Configure and administer Service Now ITSM/ITOM.
- Support Incident, Problem, Change, Request, Knowledge, and Configuration Management.
- Maintain and improve CMDB quality.
- Develop workflows, automation, dashboards, and reports.
- Support Discovery and Service Mapping.
- Develop integrations with enterprise monitoring and management tools.
- Troubleshoot platform and workflow issues.
- 7+ years of IT experience.
- 4+ years of Service Now experience.
- Strong understanding of ITSM/ITOM and CMDB.
- Experience with Service Now workflows, integrations, and automation.
Certifications:
Service Now CSA; CIS-ITSM, CIS-Discovery, CIS-Service Mapping.
We would love to welcome a new Service Now SME to our team in Springfield, VA, United States.
Our organisation is growing, and we are hiring a Service Now SME in Springfield, VA, United States.
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