Quality Control Manager

Job Title

Quality Control Manager (QCM)

Springfield, Virginia

EMCOR Government Services is seeking a Quality Control Manager (QCM) to lead and manage our quality control efforts supporting a major customer in the intelligence community located in Springfield, Virginia. The QCM supports a team of dedicated professionals in delivering a wide range of base operations support services—including installation, maintenance, workforce and security support, logistics, and project management—for a 2.5 million square foot state‑of‑the‑art headquarters building, adjacent customer buildings, and over 100 satellite sites throughout the Washington National Capitol Region (NCR).

Active Top Secret/Sensitive Compartmented Information (TS/SCI) Clearance required.

• Serves as the principal contract staff manager responsible for overall management and implementation of internal quality and serves as the central point of contact for quality matters.
• Works closely with the client, gains an understanding of their needs and requirements, and communicates them and the quality standards to the contract staff.
• Establishes and maintains an effective relationship with the customer to achieve a mutually beneficial business relationship.
• Devises ways to improve the service delivery process—from work inception through completion and acceptance—to ensure high‑quality goods and services are delivered on time and within cost.
• Improves, reviews, and applies performance specifications and procedures for products or processes, and trains the contract staff to use them.
• Sets requirements for contract logistics—material, equipment, delivery, etc.—received from subcontractors and other vendors, and monitors their compliance.
• Supervises inspectors, technicians, and other staff members and provides guidance on matters of quality.
• Ensures legal obligations are followed and ensures compliance with regulatory bodies and health and safety guidelines.
• Oversees product and service delivery procedures to identify deviations from quality standards; recommends or implements corrective actions so products and services meet or exceed expectations.
• Inspects final output, compares it to the requirements, and approves or rejects final products.
• Maintains accurate documentation and performs statistical analysis of activities and processes to improve contract performance.
• Proactively seeks feedback from clients, attends meetings, submits reports, and assists internal and external auditors and inspectors.

• Minimum of 5 years of experience as a QCM in managing complex BOS operations, including at least 2 years in facility operations, maintenance, and repair.
• Demonstrated knowledge and experience in process control, quality data analysis, and statistical sampling.
• Industry‑recognized certification in quality control management (e.g., Lean Six Sigma Green Belt, Certified Manager of Quality Control/Organizational Excellence).
• Highly developed leadership, management, supervisory, interpersonal, analytical, and communication (oral and written) skills.
• Ability to lead in a diverse, dynamic environment with short‑notice tasks and under high‑pressure situations.
• Strong technical knowledge of all facilities maintenance and operations, including complex mechanical, electrical, plumbing, structural, vertical transportation, and data center operations.
• Knowledge of logistical operations, project management, and workforce support.
• Bachelor’s degree in Quality Assurance, Facility Management, Construction Management, Business Administration, Engineering (Mechanical, Civil, Electrical, Structural), or related field.

Competitive salary and benefits package. Equal Opportunity Employer. Veterans and disabled applicants encouraged.