Cashier, Retail

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. Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. The Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental.

They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.

• Process Checkout and/or Return transactions
• Monitor and maintain the Self-Checkout area
• Proactively seek product knowledge to provide customers with information and identify selling opportunities
• Follow all policies and procedures to ensure shrink is minimized
• Assist in supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers
• Provide first level escalation for customer issues
• Support Head Cashier by expediting price checks and assisting with POS transactions and related tasks across mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental

• The preferred qualification for a Head Cashier is 1+ years of Cashier experience.