Receptionist, Administrative​/Clerical

Overview

At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business with Block Next, a multi-year roadmap focusing on innovation, client experience, and sustainable growth.

Joining H&R Block as a seasonal Client Service Professional/Receptionist means you’ll focus on how to wow clients now and in the future, helping others and building client relationships that grow stronger each year.

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients the way they would like to be scheduled
• Help ensure all clients  needs are met during service, in person, over the phone, or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience

• Experience working in a fast-paced environment
• Previous experience in a customer service environment
• Ability to multi-task
• Strong organizational and time-management skills
• Computer proficient with the ability to use Microsoft Office

H&R Block values its people and supports total well-being through benefit offerings designed for health, wellbeing, and financial wellness.

• Employee Assistance Program with Health Advocate
• Wellbeing program, Better You, to help you build healthy habits
• Neurodiversity and caregiver support available to you and your family
• Discounts on everyday items and services
• Benefits with eligibility requirements:
  Medical Coverage, 401k Retirement Savings Plan, and Employee Stock Purchase Plan

We are committed to a Connected Culture where trust, care, and connections help us work together. We strive to create an environment where everyone feels safe to be their authentic self and belongs to a larger team. You will be in an exceptional work environment recognized on Best Companies lists and surrounded by colleagues dedicated to helping each other grow.

H&R Block is an equal opportunity employer. We celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

If you’re looking to make an impact, H&R Block is the place for you.