Assistant Amazon Operations Analyst

Overview

Canyon wall is a Utah-based e-commerce consulting company specializing in developing Amazon accounts for clients. We are looking for a dynamic, organized, and detail-oriented individual to join our operations team as an Assistant Operations Analyst. This position is ideal for someone with strong analytical skills, a proactive mindset, and the ability to thrive in a fast-paced environment.

• Assist in managing and following up on open cases related to Amazon system issues.
• Organize and maintain accurate records of ongoing tasks and projects.
• Ensure data integrity within internal reporting systems.
• Communicate with staff and clients to gather information and assist in case resolution.
• Help evaluate and resolve compliance issues, including Amazon policy violations and inauthentic inventory.
• Support the contact with Amazon Seller/Vendor support as needed.
• Implement best practices and procedures while identifying areas for improvement.
• Analyze trends in Amazon policies and collaborate with internal teams to support client needs.
• Assist in executing daily, weekly, and monthly action plans to improve account health.
• Help provide a unified enforcement experience to clients.

• Strong understanding of internet usage with the ability to quickly learn Amazon management systems.
• Intermediate proficiency in Excel.
• Excellent written and spoken English skills.
• Strong attention to detail, ability to analyze information quickly, and communicate professionally.
• Self-driven, organized, and proactive.
• Adaptability and flexibility to handle change and fast-paced environments.
• Strong project management and continuous improvement skills.
• Enthusiastic about working in a startup environment and learning new software and tools.
• Ability to take initiative, be reliable, and drive results independently.
• Ability to work effectively both independently and as part of a team.

• Paid time off and unpaid time off
• Paid holidays
• A modern and comfortable work environment
• Competitive pay
• Company-funded health compensation program providing control over health, dental, and vision expenses

• Phone or video interview with a manager or owner of Canyon wall.
• Onsite interview with department leaders.