Parts & Service Coordinator

Parts & Service Coordinator
- Material Handling $2,000 Signing Bonus

Position Overview At Arnold Machinery Company, we understand that customer satisfaction depends on the quality of our people. As part of the most comprehensive machinery support team in the western United States, our associates carry our reputation into the marketplace. We’re currently seeking a Parts and Service Coordinator to join our team and support both customers and internal departments with accuracy, professionalism, and attention to detail.

Essential Job Functions Parts Coordination Process phone and walk-in parts orders promptly and accurately

Determine and verify customer parts needs

Research parts availability and requirements

Input orders into the computer system

Pull parts from warehouse for counter customers

Place backorders and follow up with vendors

Generate complete and accurate purchase orders

Assist the service department by pulling required parts

Perform cycle inventory counts and restock items as needed

Support the Parts Manager with various tasks as necessary

Service Support Code office invoices and assist with expense tracking

Prepare and research explanations for expenses

Write, monitor, and assist with closing service jobs Process timecards and maintain technician service records

Coordinate between field service and Parts Department for parts needs

Handle petty cash, process checks, and mail checks to the corporate office in Salt Lake City Maintain accurate records of associate data, including phone numbers, shirt sizes, birthdays, hire dates, and vehicle assignments

Manage and reclassify credit card charges (Wells Fargo) for all associates

Complete new vendor setup forms and assist with onboarding new hires

Prepare and process documents related to equipment sales, rentals, and demonstrations

Provide administrative support to sales representatives as needed

Warehouse Support (As Needed)
Stock incoming parts and supplies

Assist with general warehouse organization and inventory preparation

Participate in physical cycle counts

Maintain cleanliness in warehouse and workstation areas

Additional Duties Answer phones, file documents, and assist with other clerical tasks

Maintain a clean and efficient workspace

Stay up-to-date on products, parts, and system updates

Maintain communication with management and coworkers regarding work-related issues and ideas

Job Requirements Ability to operate a forklift or complete certification

Valid driver’s license and ability to operate a company vehicle

Proficiency in Microsoft Excel and Word Strong verbal and written communication skills

Ability to work in a fast-paced, multi-functional environment

Strong attention to detail and organizational skills

Physical Demands Frequent walking and movement, including uneven terrain

Lifting and handling items up to 50 lbs Reaching, bending, and kneeling as needed

Entering and exiting equipment or using ladders

Sitting at a workstation for extended periods

Reading work tickets, parts manuals, and digital screens

Communicating via phone, radio, and in person

Work Environment Mix of office and warehouse settings

Exposure to noise, changing temperatures, odors, fumes, and chemicals

Accommodations

Reasonable accommodations will be made to enable individuals with disabilities to perform essential and non-essential job functions.

Benefits Offered Paid Sick Leave, Vacation, and Holidays
100% Company-Paid Medical Premiums for associates and their families

Dental and Vision Insurance
401(k)/Roth Plans with company match

Quarterly and Yearly Bonus Programs Company Stock awarded after 5+ years of service

Arnold Machinery is an Equal Opportunity, Affirmative Action, and Right-to-Work Employer We do not discriminate based on disability where the essential job functions can be reasonably accommodated. Requests for accommodations are evaluated on a case-by-case basis.

Arnold Machinery participates in E-Verify.