Sales Support Administrator

Are you Degree educated? Do you have previous experience within a Sales Support/Customer Service environment?

Think Specialist Recruitment are delighted to be working with a fantastic business based within a Central location in St Albans. This is an exciting opportunity to join a leading and growing organisation, working within a friendly and driven team who are at an exciting point of growth.
To be considered, candidates must be Degree educated with previous experience within an office environment. The working set up is 4 days within the office and 1 from home, so candidates must be within a commutable distance to St Albans.

Monday - Friday with some flexibility to work between the hours of 8am - 5:30pm with the core hours being 9:30am-4:30pm.

Great salary with discretionary bonus, 26 days annual leave plus Bupa after probation
Free breakfast within the office.

Some of the duties will include:

• Processing sales orders received via email
• Providing a high level of customer service
• Resolving sales order queries, escalating where necessary
• Maintaining close working relationships with internal teams to ensure stock availability to fulfil sales orders
• Advising account managers of any shortages
• Reviewing the operational performance on Vendor Central for Amazon
• Setting up new accounts on SAP
• Raising credit notes against customer claims and export documentation
• Participating in weekly team meetings

The suitable candidate:

• Degree educated
• Previous experience within an office based customer facing position
• Analytical and numerical skills
• Good attention to detail
• Strong communication skills both written and verbal
• Be a great team player
• Good IT skills including Excel

Looking for the next step in your career? Think Specialist Recruitment.
Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.