Planner Scheduler

Fraser Edwards are recruiting on behalf of a well-established Facilities Management company for a Planner & Scheduler to join their team.

This is a busy, office-based coordination role responsible for managing both Planned Preventative Maintenance (PPM) and reactive maintenance works across multiple contracts, including railway environments. You will play a key part in ensuring engineers are effectively scheduled, jobs are accurately logged, and service level agreements are consistently achieved.

Duties:

* Planning, scheduling and reallocating PPM and reactive maintenance works

* Raising remedial and reactive jobs as required

* Logging faults received via phone and email onto the CAFM system

* Monitoring jobs through to completion, ensuring KPIs and SLAs are met

* Liaising daily with engineers, subcontractors and clients

* Reviewing and checking engineer worksheets for accuracy

* Chasing outstanding paperwork and closing down completed jobs

* Producing client reports and performance spreadsheets within set deadlines

* Managing shared mailboxes and handling incoming and outgoing calls

The role covers fabric, mechanical and electrical maintenance, so previous experience within Facilities Management or a similar environment would be advantageous.

The Ideal Candidate

* Previous experience as a Planner, Scheduler or Maintenance Coordinator

* Experience planning and allocating engineers

* Knowledge of facilities maintenance (desirable)

* Experience using CAFM systems

* Strong administrative skills and attention to detail

* Excellent communication and customer service skills

* Ability to work under pressure and prioritise effectively

* Proactive, professional and self-motivated

Role details:

* Monday to Friday

* 40 hours per week

* Office-based role

* Free on-site parking

* Career progression opportunities