Care Coordinator

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Care Coordinator
London, Essex & Hertfordshire Full-time Always open

We're hiring a Care Coordinator to manage the day-to-day operations of our care delivery. You'll be the central point of contact for carers, service users, and families, ensuring the right carer is matched to the right client at the right time.

This is an office-based role with occasional field visits, ideal for someone who is organised, people-focused, and passionate about care quality.

• Schedule and allocate care visits across the team
• Match carers with service users based on needs and compatibility
• Handle incoming enquiries and referrals
• Monitor care delivery quality and address concerns
• Maintain accurate records on our care management system
• Support recruitment and onboarding of new carers

• Experience in care coordination, scheduling, or care management
• Excellent organisational and multitasking skills
• Strong communication, both written and verbal
• Proficiency with care management software
• Knowledge of CQC regulations preferred

• Office-based with regular hours
• Competitive salary
• Pension scheme
• Training and professional development
• Supportive team environment
• Career progression into management