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Branch Banking Associate - Customer Experience

Job in St Albans, Hertfordshire, AL1, England, UK
Listing for: Nationwide
Full Time position
Listed on 2026-10-10
Job specializations:
  • Finance & Banking
    Banking & Finance, Bank Customer Service
  • Customer Service/HelpDesk
    Banking & Finance, Bank Customer Service
Salary/Wage Range or Industry Benchmark: 21000 - 26000 GBP Yearly GBP 21000.00 26000.00 YEAR
Job Description & How to Apply Below

Nationwide is seeking a Customer Representative in St Albans to support customers in branch, on the phone, and online. You’ll deliver confident, friendly service, handle transactions, and guide customers to suitable banking products and digital tools.

You’ll join a branch team, work full-time (35 hours/week, Mon-Sat), and strive to keep high street banking accessible. Training starts soon, with a focus on customer-first service.

This role is for the Branch Banking Associate
- Customer Experience role at Nationwide.

Join us at Nationwide as our next Branch Banking Associate
- Customer Experience in St Albans, England, United Kingdom.

We are currently recruiting a Branch Banking Associate
- Customer Experience for our team in St Albans, England, United Kingdom.

This is a strong position to take on the Branch Banking Associate
- Customer Experience role at Nationwide.

Position Requirements
10+ Years work experience
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