Salon Manager

We are seeking a dynamic and experienced Salon Manager to join our luxury beauty clinic. This is a dual-role position, with 80% of your time dedicated to delivering expert beauty treatments and 20% focused on the day-to-day management of the salon team and operations. You’ll be a hands-on leader who leads by example, ensures exceptional client experience, and supports the clinic’s commercial success.

Essential Responsibilities (not limited to):

* Treatment Delivery.

* Deliver a range of professional beauty treatments to a high standard.

* Build strong client relationships and ensure high levels of repeat business.

* Consult with clients to recommend personalised treatment plans and homecare.

* Maintain hygiene and treatment room standards in line with clinic protocols.

* Salon Management.

* Lead, inspire and motivate the team to deliver outstanding service and meet performance targets.

* Oversee the daily running of the clinic including rotas, stock control and appointments.

* Support staff development through on-the-job coaching, training and performance reviews.

* Handle client complaints or issues with professionalism and efficiency.

* Ensure the clinic meets all health and safety and regulatory requirements.

* Monitor product usage, treatment performance, and KPIs.

* Work closely with the director on business strategy and promotions.

Qualifications & Characteristics

* NVQ Level 3 or equivalent in Beauty Therapy

* Minimum 2 years of hands-on experience in a salon/clinic environment

* Previous experience in a supervisory or managerial role is essential

* Confident delivering a wide range of treatments to a high standard

* Strong communication, leadership, and organisational skills

* A passion for beauty, wellbeing, and client care

Benefits:

* Competitive salary with commission/bonus structure

* Ongoing training and development

* Staff treatment discounts and product incentives

* Supportive and professional team environment