Support Worker, Mental Health

Make a Real Impact - Join Our Team at Open Door!

Position:
Adult Homelessness Support Worker

Location:

St Albans
Salary: £25,857 per annum

Hours:

Full-time (37.5) hours per week

Join our compassionate team at Open Door, a night shelter supporting people experiencing homelessness. We provide a safe, inclusive environment where individuals feel respected, supported and empowered to work towards greater independence.

The Role

Assess needs and create personalised support plans
Promote life skills such as budgeting and cleaning
Support individuals to access services, appointments and opportunities
Provide trauma-informed, person-centred support
Carry out building checks to ensure safety and security
Work collaboratively with another Support Worker on shift Hours

Full-time 37.5 hours per week, worked on a rota across weekdays and weekends.
Late shift: 2pm-10pm

About You

You are caring, adaptable and confident communicating with people from diverse backgrounds. You work well both independently and as part of a team, and you are committed to delivering respectful, inclusive support.

Hightown Benefits

£25,857 per annum (37.5 hours per week)
33 days annual leave, including bank holidays, rising to 35 days with service
Blue Light Card, access to discounts for national and local retailers
Workplace pension and life assurance (three times annual salary)
Annual performance bonus and monthly attendance bonus
Annual salary and cost of living review
Ongoing training and development
Employee assistance helpline

Appointments are subject to satisfactory right to work, enhanced DBS, reference, and medical checks.

We are an Equal Opportunities and Disability Confident Employer