Care Supervisor

A premium homecare service, and a team looked after to the same standard.

£25,500 to £27,500 a year, plus mileage at the HMRC approved rate of 55p per mile and a wellbeing package paid for in full by us: your own 24/7 private GP, counselling, physiotherapy, life coaching and over 1,500 everyday discounts. Full time, 37.5 hours a week, Monday to Friday. Permanent. Based at our St Albans office and out in the community across our visiting areas.

Starling Homecare is a growing, family run, independently owned homecare provider in St Albans, bringing good old fashioned values back into care. We are building the service that families in Hertfordshire ask for by name: the carer who turns up when they said they would, knows the client by name and by habit, and does the small things properly. Our founders spent more than a decade building and running an award-winning homecare service in this county before starting Starling Homecare, and we hold high standards because people deserve the best.

We believe the people who deliver that standard deserve it too. So we give our team a proper wellbeing package: a private GP when you need one, someone to talk to when you need that, and support for your health and your everyday life, paid for by us, in full.

We are CQC registered and provide visiting care across St Albans, Harpenden, Hemel Hempstead and Welwyn Hatfield, and live-in care across Hertfordshire.

As Care Supervisor, you are part of the link between our office and the care our clients receive  will spend much of your week out in the community: meeting new clients, undertaking initial assessments, reviewing care plans, and supporting and mentoring our carers. You will work alongside the Senior Care Supervisor and the Care Manager, and with our clients and their families, to keep standards high and put things right quickly when something needs attention.

We are growing, and we are committed to supporting as many people as possible across Hertfordshire to receive high quality care  are family run, so you will be supported from your first day, in a team that takes learning seriously and backs its people to develop.

• Hold initial client meetings and undertake initial assessments, so care starts safely and well
• Carry out client care plan reviews and keep care plans and records up to date
• Introduce carers to new clients and help new packages of care start well
• Carry out spot checks and observations of care in clients' homes
• Mentor and support carers, particularly those new to the team
• Listen to feedback from clients and families and pass it on so things are put right quickly
• Cover care visits when the service needs it
• Take your share of the on-call rota
• Help maintain compliance with CQC standards and our own procedures

• £25,500 to £27,500 a year, depending on experience
• Mileage at the HMRC approved rate of 55p per mile for supervisory work in the community, using your own car
• Full induction and training
• Company pension
• On-site parking at our St Albans office
• Real opportunities to progress as we expand across Hertfordshire (see below)
• A kind, respectful and professional working culture rooted in family values

• 24/7 on-demand private GP with video, phone and text appointments
• Up to eight counselling sessions per issue each year with accredited therapists
• Unlimited digital physiotherapy
• Confidential one to one life coaching
• Menopause health support and online eye health screening
• Digital gym with weekly live classes, and discounted membership at over 4,000 fitness centres
• 24/7 legal and debt helplines
• Over 1,500 savings and discounts on everyday shopping, refreshed weekly, plus cashback
• Cinema tickets at up…