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Hotel Management Hospitality & Tourism

Guest Services Manager — Luxury Hotel Front Office Lead

Job in St Albans, Hertfordshire, AL1, England, UK
Listing for: Front Desk
Full Time position
Listed on 2025-12-19
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Management, Hospitality & Tourism
Salary/Wage Range or Industry Benchmark: 10000 - 40000 GBP Yearly GBP 10000.00 40000.00 YEAR
Job Description & How to Apply Below
A luxury country house hotel in St Albans is seeking a passionate Guest Services Manager to inspire the Front Office team and ensure exceptional service. Key responsibilities include overseeing pre-arrival experiences, leading the team, and championing guest satisfaction. The ideal candidate will have at least 3 years of experience in a luxury hotel setting, strong communication skills, and experience with Opera PMS.

This role offers competitive salary and benefits, including 28 days holiday plus additional perks.
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