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Telco ServiceNow Architect: AI-Driven Platform Design
Job in
London Colney, St Albans, Hertfordshire, AL1, England, UK
Listed on 2026-08-28
Listing for:
Cognizant
Full Time
position Listed on 2026-08-28
Job specializations:
-
IT/Tech
IT Consultant, Systems Engineer
Job Description & How to Apply Below
Cognizant Consulting in the UK seeks a senior Service Now Architect with a telco background to lead design, configuration, and delivery of Service Now solutions across CSM, ITSM, ITOM, and TMF API integrations.
You will own data modelling (CSDM/CMDB/TNI), manage integrations with BSS/OSS, drive Now Assist GenAI enablement, and guide cross-functional teams from requirements through deployment in telecom environments. Stakeholder engagement and architecture governance are key to success.
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