Operations Manager - Leisure Centre

Our client is one of the UK's largest and most progressive Leisure Centre operators. They are currently looking to recruit an Operations/Assistant Manager to join one of their flagship facilities based in the heart of St Albans, Hertfordshire.

The successful candidate will be responsible for driving income targets and financial KPI's, supporting health and safety and driving operational excellence whilst supporting the development of the centre and the team. You will be in a senior management role supporting the General Manager in all aspects of the business.

• Manage the day‑to‑day operations of the centre ensuring that the highest levels of customer service and safety are achieved.
• Lead on areas such as increasing activity and ensure all programming is working effectively.
• Be both a role model for the centre’s team and make the centre a fun and friendly environment to both colleagues and customers alike.
• Have excellent verbal and written communication skills as well as a good understanding of IT.
• In the absence of the General Manager, step up to the role as needed.
• This position will involve day, evening and weekend work, including public holidays.

NPLQ, PPO, FAW qualifications are required but will need to be achieved within a set timescale if not already qualified.