Travel Store Manager

Travel Store ManagerWe are looking for an inspirational and commercially focused Travel Store Manager to lead a successful retail travel agency, driving sales performance, developing a high performing team and delivering exceptional customer experiences. This is a fantastic opportunity for an experienced travel professional with strong leadership skills who is passionate about achieving results while helping customers create unforgettable tailor made holidays.

Travel Store Manager - Role & Responsibilities:

• Lead, motivate and develop a high performing team, creating a positive sales culture that delivers exceptional customer service and commercial results.
• Drive store performance by achieving and exceeding sales, conversion and profitability targets while maximising revenue opportunities.
• Oversee the daily operation of the store, ensuring compliance with company policies, operational standards, financial controls and health and safety requirements.
• Deliver outstanding customer experiences by maintaining high service standards, supporting the resolution of customer issues and ensuring a seamless end to end booking journey.
• Coach, train and support team members through regular performance management, development opportunities and succession planning initiatives.
• Drive local business growth through marketing initiatives, events, promotional activity and co...