Associate Managing Director, University Partnerships
Listed on 2026-10-17
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Management
Client Relationship Management -
Business
Client Relationship Management
Location: Hybrid – St Albans, with regular travel to university partner campuses
Reports to: Managing Director, University Partnerships
Are you commercially minded, highly organised and someone who thrives on making things happen? Do you enjoy building strong relationships, spotting opportunities and bringing people together to deliver results?
At Higher Ed Partners (HEP), we partner with universities to grow their online and blended education provision, opening up higher education to students around the world. We’re looking for an ambitious, proactive Associate Managing Director, University Partnerships to work closely with a Managing Director, helping to grow and strengthen a portfolio of university partnerships.
This is a commercially focused, fast-paced role for someone who can build credibility with university partners, take ownership of day-to-day relationships and turn opportunities and decisions into tangible outcomes. You’ll be a key point of contact for partner colleagues, ensuring that commitments are followed through, opportunities progress and internal teams deliver what is needed to support partnership growth.
You’ll work across both relationship management and business development, helping to identify and progress opportunities for new programmes, additional intakes, partnership expansion and new business. Success will depend on your ability to build trust, influence stakeholders, maintain momentum and keep multiple priorities moving at once.
What you’ll be doing Building and developing university partnershipsAct as a key day-to-day contact for university partners, building strong, trusted relationships with academic, professional services and programme teams.
Maintain regular contact with partners, ensuring actions are followed up, challenges are addressed and opportunities are progressed.
Develop a strong understanding of each university’s priorities, decision-making processes and governance structures.
Work alongside the Managing Director on partner meetings, reviews and senior stakeholder engagements, ensuring discussions lead to clear actions and outcomes.
Driving commercial growth and new opportunitiesSupport the identification and development of new business and growth opportunities across existing university partnerships.
Help progress opportunities for new programmes, additional student intakes, new faculties, partnership extensions and renewals.
Prepare commercial analysis, business cases and proposals to support growth plans and partner discussions.
Monitor enrolment, revenue and pipeline performance, identifying risks and opportunities to improve results.
Work with the Managing Director to progress opportunities from initial discussion through approval, agreement and launch.
Making things happenTranslate agreed priorities into clear actions, owners and deadlines, ensuring progress is maintained and commitments are delivered.
Coordinate internal teams across marketing, admissions, student support, programme design, technology, legal and finance to deliver partner requirements.
Keep programme approvals, contract changes, renewals and launches moving through the relevant processes.
Anticipate delays and challenges, resolve issues where possible and elevate matters that require senior input.
Maintain accurate pipeline, action plans and reporting, giving the Managing Director a clear view of progress, risks and next steps.
Supporting performance and continuous improvementTrack partnership initiatives against agreed plans, milestones and commercial objectives.
Use data and insight to identify areas for improvement and support informed decision-making.
Ensure partner commitments are delivered to a high standard,…
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