Sales Accounts Manager

Location: St. Albans

Perhaps you’ve gained experience in customer service, retail, administration or client support and are now looking to take your next step into a more commercially focused role. We’re working with a successful, small family-run business near St Albans to recruit a Sales Account Manager to join its growing team. Previous sales or industry experience isn’t essential. The business is looking for someone with enthusiasm, strong communication skills and a willingness to learn.

Full training will be provided, with the opportunity to take on greater responsibility over the next 1–3 years. The role You’ll work closely with experienced colleagues to learn the company’s products, understand its customers and support the sales process. As your confidence and knowledge grow, you’ll take greater ownership of customer relationships and sales opportunities. Your responsibilities will include:
Speaking with existing and prospective customers by phone and email, understanding their needs and explaining how the company’s products can help. Following up enquiries and maintaining regular contact with potential customers. Building strong relationships with existing clients and identifying opportunities to provide additional products or services. Supporting product demonstrations and online or face-to-face customer meetings. Working with colleagues to progress sales opportunities from initial enquiry through to purchase.

Keeping accurate records of customer conversations, enquiries and follow-up activity. Providing ongoing customer support and helping resolve queries. Developing your product knowledge so you can offer informed advice and recommendations. About you We’re looking for someone who is:
Confident communicating over the phone, by email and in person. Interested in sales and motivated to learn how to turn customer conversations into business opportunities. Friendly, curious and comfortable asking questions to understand customers’ needs. Organised, with good attention to detail and consistent follow-up. Proactive, willing to take responsibility and receptive to feedback. Comfortable learning new systems and using Microsoft Office.

Keen to build a long-term career within a growing business. Experience in a customer-facing role would be useful, but your attitude and potential are more important than your previous job title. Why join? You’ll join an established family-run business with an excellent culture, working closely with experienced colleagues who will invest time in your development. You’ll receive full product and industry training, gain hands-on experience across sales and customer relationships, and have genuine scope to progress as your skills develop.

If you’re looking for an opportunity to start your sales career with training, support and room to grow, we’d love to hear from you.