Inbound SDR: Build Pipeline & Drive Qualified Meetings

We’re looking for a proactive and customer-focused Sales Development Representative to join our New Business team at Omniplex Learning!

Who are we?

At Omniplex Learning, our mission is simple - to help organisations unlock their potential through exceptional digital learning, all in one place.

As our Sales Development Representative, you’ll be one of the first points of contact for prospective customers. You’ll engage with inbound leads, understand their needs and identify valuable sales opportunities for our New Business team. Through thoughtful discovery conversations and a consistent qualification process, you’ll help create a strong pipeline and support our continued growth.

What will you do?

You’ll guide prospective customers through the initial stages of their journey with OL, turning inbound interest into well-qualified opportunities for the wider sales team. You will:

• Qualify inbound leads against agreed criteria to identify genuine sales opportunities
• Engage prospective customers via multiple channels, with phone calls being a key method of outreach
• Hold effective discovery conversations to understand each prospect’s needs and requirements
• Book qualified meetings for the New Business closing team
• Maintain accurate customer and opportunity information in the CRM and Outreach, working closely with the wider New Business team to ensure a smooth handover

Who are we looking for?

You’re naturally curious, proactive and enjoy connecting with people. You’re confident asking questions, understanding different perspectives and helping people find the right solution to their needs. You’ll bring:

• Previous experience in a sales, lead generation, business development or customer-facing commercial role, with an understanding of how to build relationships, identify opportunities and contribute to revenue growth
• A positive, resilient attitude and the motivation to work towards goals and targets
• Excellent communication with the ability to ask thoughtful questions and uncover customer needs
• Strong organisation and time management skills
• Curiosity, drive and a genuine desire to build a career in sales
• The ability to be based in the office full-time

What’s in it for you?

• A competitive salary reflective of your experience
• 25 days annual leave plus bank holidays, and your birthday off
• Inclusive Private Medical Insurance and mental health support
• Group Life Insurance
• Enhanced family friendly policies
• Regular social events and team activities