Lead Community Payback Supervisor

Working Pattern

Full Time, Part Time

Vacancy Approach

External

Location

St Albans

Region

East of England

Closing Date

19-Aug-2026

Business Unit

NPS East of England UPW and Attendance Centres (2021)

Post Type

Permanent

Other

Number of jobs available

2

Reserve List

12 Months

Job

20358

Please note:
Candidates must hold a full UK Manual Driving Licence when applying for this role, this is a mandatory technical requirement in order to carry out this role. We cannot accept candidates who hold an automatic Driving Licence only.
Full time roles are 37 hours over 4 days including one weekend day, part time roles will also be expected to work one weekend day. Staff can claim unsocial hours rates for this. A career in community payback gives you the power to make a positive impact on the lives of People on Probation as well as your community. People come from all walks of life to form one team in the Probation Service.

It's all about supporting People on Probation on their journey and making your community a better place. Whether that's building benches or cleaning the streets, you're there because you genuinely want to help. If this sounds like you, apply now.
If you are successful in the recruitment process to join the Probation Service, your starting salary will be £28,064, Pro-Rata for Part-Time roles.
On a typical day, you’ll spend up to 7 hours supervising a group at a Community Payback unpaid work placement. Post holders may be required to undertake weekend working as part of their normal pattern of working. Working pattern The Community Payback supervisor role is accommodated to people on probation who work or have caring responsibilities. Community Payback projects run 7 days a week therefore you will: work frequent weekends, and you may be asked to cover some evenings.

You will be paid a higher rate of 50% for weekend days you do work.
In this role, the pace of our work means that rest breaks don’t always happen in the standard way. When this happens, we make sure your wellbeing is looked after.
Your wellbeing really matters to us, so we want to be open about this from the outset. If you’re someone who enjoys a varied, active role where no two days are the same, this is a great environment to make a real difference while being fully supported. The Probation Service offers the opportunity for annual pay progression through a Competency Based Framework (CBF), which if eligible, will see your pay increase.

CBF is designed to enable you to move up through the pay band range as your competence grows. New entrants are expected to join on the minimum of the pay band. Probation Service also increase their pay band ranges annually in line with Civil Service Pay guidance, which will also apply an increase to band pay ranges where applicable.
Overview of the job This is an operational role directly supervising work groups of offenders serving a community sentence. This may include driving service vehicles to transport people or equipment. The post holder will be responsible for all work site supervision tasks and will work with service users to ensure that all tasks are carried out to the best of their ability.

This will include working alongside people to demonstrate good practice as necessary.
For further information on the summary, responsibilities, activities, duties of the role and the Civil Service Success Profile Criteria which will be used in the assessment process, please refer to the full Job Description Attachment.
Right to work in the UK You must have the right to work in the UK and Civil Service ( ). Skilled Worker visa changes from 22 July 2025 In accordance with current immigration rules, this role is not eligible for a new Skilled Worker visa. From 22 July 2025, the Government introduced changes to the eligibility criteria for Skilled Worker visas.

As a result: HM Prison and Probation Service (HMPPS) cannot consider sponsoring you to work as a community payback supervisor unless you have held a Skilled Worker visa prior to the 22 July 2025 changes. If you have held a Skilled Worker visa continuously, please raise this during your pre-employment checks and your eligibility will…