Train Dispatcher

Train Dispatcher 2026 (Train Dis) Biggleswade, England

Salary: GBP
13 - GBP
16.96 per hour

Berry Recruitment is part of the Berry Recruitment Group, a highly respected organisation based in St. Albans, Hertfordshire. Since our inception, our aim has been to locate talented individuals and combine them with entirely suitable client opportunities. Our recruitment consultants are professional but also friendly in their approach and we treat every candidate and client with absolute respect. Our successful rail division has a great opportunity, so please read on below for more information!!

If you are hungry for success and have a desire to provide the very best passenger experience on our railway network then read on...

• Experience of face to face customer service
• Experience with in the transport / railway industry (Preferable)
• Experience in Train Dispatch or an understanding of the role and what it entails is essential
• Must be a serious, articulate individual, with excellent communication and interpersonal skills
• Must have the ability to remain calm under pressure and understand the nature and complexity of this safety critical role
• Must be well presented and physically fit – comfortable working on their feet for a full shift (4‑12 hours)
• Must be flexible with work start / finish times – including early, late & weekends

Free train pass provided so won't cost you anything to go to the various stations of work.

You will always work at different locations.

Morning, afternoon, evening and night shifts.

You will need to be flexible and work weekends too when required.

Responsible for the safety and well-being of all passengers boarding and disembarking from trains.

Make sure that trains leave the station safely and on time.

You will be working in a busy, safety critical environment therefore you must understand the importance of staying focused and attention to details.

Process: you would be invited to come for a train dispatch concentration test (TDCT) and Customer Service Situation Test (CSS).

If you pass the concentration test, we will then book you in for the drug & alcohol test plus medical. This will happen on either same day or the day after.

For those who pass (TDCT and D&A / Medical) – you will then be offered a place on our train dispatch course starting soon. The course is paid.