Senior Program Manager

Location: Morrisville

* United States of America
- North Carolina
- Morrisville

Why Work at Lenovo
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Lenovo is a US $83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services.

Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

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Description and Requirements
The Sr. Program Manager sits within the Strategy & Group Performance Management team in the Group Operations Organization (GOO) and partners with executive leadership to drive strategic initiatives spanning business groups, corporate functions, and enterprise priorities.

The role bridges strategy and execution by helping leadership identify opportunities, monitor performance, strengthen accountability, and improve business outcomes through effective governance and management systems.

While the position requires a strong understanding of Lenovo’s solutions and services business, its primary focus is enabling enterprise decision‑making, performance management, cross‑functional alignment, and value realization at the corporate level.

Key Responsibilities:

Lead the PMO for high‑priority initiatives sponsored by the Group COO or GOO leadership, coordinating execution across business groups and corporate functions

Establish governance frameworks, operating rhythms, decision forums, and accountability mechanisms to improve enterprise‑wide execution

Facilitate alignment among stakeholders with competing priorities and organizational objectives

Support executive leadership through structured problem‑solving, strategic assessments, and actionable recommendations

Business Management System (BMS) & Performance Visibility

Design and continuously improve Business Management System (BMS) mechanisms to monitor business health, strategic priorities, risks, and execution progress

Develop executive scorecards and KPI frameworks that link strategic objectives to measurable outcomes

Establish consistent processes for commitment tracking, action closure, issue escalation, and follow‑through across GOO leadership forums

Enable structured information exchange among GOO, business groups, and Sales organizations by translating tower inputs into relevant, decision‑ready insights

Solutions and Services Business Insights & Value Realization

Maintain a strong understanding of Lenovo’s services portfolio, business model, customer needs, competitive environment, and growth drivers

Provide services‑domain context to help GOO leadership interpret performance, identify emerging opportunities and risks, and determine where GOO support can create the greatest value

Differentiate among program delivery, adoption, and realized business value, providing leadership with a balanced view of progress and financial returns

Identify opportunities for process improvement, analytics, automation, and AI‑enabled capabilities to strengthen services business…